Online Documentation
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When possible please familiarize yourself with the Online Documentation before requesting further support.

Frequently Asked Questions: The answer to your question may be in our Forum FAQ's Section

TOS: If you have a question about policy, rules, what's allowed, or anything of that nature please make sure you are familiar with our Terms of Service. To report any abuse of our TOS, please email  to abuse at zurca.com

C-Panel: For questions about C-panel please refer to our C-panel Help section.  You can also find additional technical data at cpanel.net.

WHM: For questions about Web Host Manager please refer to our WHM Help section.  You can also find additional technical data at cpanel.net.

Support Forum: This is a great place for non-urgent tech questions, questions about html, scripts, etc. (Basically anything that doesn't warrant a help desk ticket). You will obtain answers and information from other users as well as from the moderators and tech support team. This is the place to find out about announcements, server outages, etc. There is also a chat section for you to network with other customers to improve your business or website. The forum is located at http://forums.zurca.com.

Technical Support
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Our tech support team supports all areas pertaining to the physical functioning of your web hosting or reseller account (We do not teach html, script code, etc.)

Support  Desk: You may create an account and submit support tickets at the  Member's  panel This is the best method for tech support questions. The Support  is open 24/7.

Email: support at zurca.com When sending requests by email, be sure to mention the name of the server, and your username.

Support Forum: This is a great place for non-urgent tech questions, questions about html, scripts, etc. (Basically anything that doesn't warrant a help desk ticket). This is the place to find out about announcements, server outages, etc. The forum is located at http://forums.zurca.com.

Sales & Billing
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Please direct all questions pertaining to sales and billing to this department. Questions will be answered in the order in which they are received.

Email: sales at zurca.com
Email is the preferred method of contact for the sales/billing department.

Domain Names: To register a domain name click here.

Account & Billing Info: To view your account and billing info you may log into your member panel

Alternate email address: zurcahosting at hotmail.com
This email account will not be checked on a regular basis. We will only check and respond to email at the alternate address if our own mail server is down.

Online ordering: Orders should be placed from the order page.

Cancellations: You may cancel your hosting subscription in your Paypal account. If you paid by 2Checkout, please send a cancellation email to admin at zurca.com. Your account will be removed from the server upon cancellation.